State-by-State Resources

State Health Insurance Assistance Program (SHIP)
AL Department of Senior Services
ADDS, 770 Washington Avenue,
RSA Plaza, Suite 570
Montgomery, Alabama 36130-1851

(334) 242-5743
(334) 242-5594 (f)

Medicare Information Office
Alaska Department of Health & Social Services
400 Gambell Street, Suite 303
Anchorage, Alaska 99501

(907) 269-3669
(907) 269-2045 (f)

Arizona State Health Insurance Assistance Program (SHIP)
Division of Aging and Adult Services
Arizona Department of Economic Security
1789 West Jefferson Site Code 950A
Phoenix, Arizona 85007

(602) 542-6439
(602) 542-6655 (f)

Senior Health Insurance Information Program (SHIIP)
Arkansas Insurance Department
1200 West Third Street
Little Rock, Arkansas 72201-1904

(501) 371-2782
(501) 371-2781 (f)

California Health Insurance Counseling & Advocacy Program (HICAP)
California Department of Aging
1300 National Drive, Suite 200
Sacramento, California 95834-1992

(916) 419-7540
(916) 928-2506 (f)

Senior Health Insurance Assistance Program (SHIP)
Department of Regulatory Agencies
1560 Broadway, Suite 850
Denver, Colorado 80202

(303) 894-7552
(303) 869-0151 (f)

Connecticut Program for Health Insurance Assistance, Outreach, Information & Referral Counseling and Eligibility (CHOICES)
Connecticut Department of Social Services
25 Sigourney Street, 10th Floor
Hartford, Connecticut 06106

(860) 424-5023
(860) 424-5301(f)

ELDERinfo
Department of Insurance
Rodney Building
841 Silver Lake Boulevard
Dover, Delaware 19904

(302) 674-7366
(302) 739-6278 (f)

Health Insurance Counseling Project (HICP)
District of Columbia Office on Aging
2136 Pennsylvania Avenue, NW
Washington, DC 20052

(202) 994-6272
(202) 994-6441(f)

Serving Health Insurance Needs of Elders (SHINE)
Florida Department of Elder Affairs
4040 Esplanade Way, Suite 280-S
Tallahassee, Florida 32399

(850) 414-2157
(850) 414-2150 (f)

GeorgiaCares
Georgia DHR/ Division of Aging Services
2 Peachtree Street, NW, Suite 33-101
Atlanta, Georgia 30303

(404) 657-5347
(404) 657-1727 (f)

Guam Medicare Assistance Program (GUAM MAP)
Guam Department of Public Health & Social Services
130 University Drive, University Castle Mall
Mangilao, Guam 96913

(671) 735-7421
(671) 735-7416 (f)

Sage PLUS Program
Executive Office on Aging, Department of Health
250 South Hotel Street, 4th Floor
Honolulu, Hawaii 96813

(808) 586-4797
(808) 586-0185 (f)

Senior Health Insurance Benefits Advisors (SHIBA)
Idaho Department of Insurance
P.O. Box 83720
Boise, Idaho 83720-0043

(208) 334-4243
(208) 334-4389 (f)

Senior Health Insurance Program (SHIP)
Illinois Department of Insurance
100 W. Randolph, Suite 9-300
Chicago, IL 60601

(312) 814-2420

State Health Insurance Assistance Program (SHIP)
(Indiana Department of Insurance)
714 West 53rd Street
Anderson, Indiana 46013

(765) 608-2320
(765) 608-2318 (General)
(765) 608-2322 (f)

Senior Health Insurance Information Program (SHIIP)
Iowa Insurance Division
330 Maple Street
Des Moines, Iowa 50319

(515) 242-5190
(515) 281-3059 (f)

Senior Health Insurance Counseling for Kansas (SHICK)
Kansas Department for Aging and Disability Services
503 South Kansas
Topeka, Kansas 66603-3404

(785) 368-7331
(785) 296-0256 (f)

State Health Insurance Assistance Program (SHIP)
Department for Aging and Independent Living
275 East Main Street, 3E-E
Frankfort, Kentucky 40621

(502) 564-6930, ext. 3513
(502) 564-4595 (f)

Senior Health Insurance Information Program (SHIIP)
State of Louisiana Department of Insurance
P.O. Box 94214
Baton Rouge, Louisiana 70804-9214

(225) 219-7731
(225) 342-2544 (f)

Maine State Health Insurance Assistance Program (SHIP)
Office of Aging and Disability Services
11 State House Station
32 Blossom Lane – 2nd Floor
Augusta, Maine 04333

(207) 287-9206
(207) 287-9229 (f)

Senior Health Insurance Assistance Program (SHIP)
Maryland Department of Aging
301 West Preston Street, Room 1007
Baltimore, Maryland 21201

(410) 767-1109
(410) 333-7943 (f)

Serving Health Information Needs of Elders (SHINE)
Massachusetts Executive Office of Elders Affairs
1 Ashburton Place, 5th Floor
Boston, Massachusetts 02108

(617) 222-7416
(617) 727-9368 (f)

MMAP, Inc.
6105 W. Saint Joseph Highway
Lansing, Michigan 48917

(517) 886-1242
(517) 886-1305 (f)

Minnesota State Health Insurance Assistance Program/Senior LinkAge Line
Minnesota Board on Aging
540 Cedar Street, P.O. Box 64976
St. Paul, Minnesota 55164-0976

(651) 431-2605
(651) 431-7415 (f)

MS State Health Insurance Assistance Program (SHIP)
Mississippi Department of Human Services
750 North State Street
Jackson, Mississippi 39202

(601) 359-4929
(601) 359-9664 (f)

CLAIM
(Missouri Department of Insurance)
200 North Keene Street, Suite 101
Columbia, Missouri 65201

(573) 817-8300, ext. 203
(573) 817-8341(f)

Montana State Health Insurance Assistance
Program (SHIP)
Montana Department of Public Health & Human Services
P. O. Box 4210
Helena, Montana 59604-4210

(406) 444-4077
(406) 444-7743 (f)

Nebraska Senior Health Insurance Information
Program (SHIIP)
State of Nebraska Department of Insurance
The Terminal Building
941 “O” Street, Suite 400
Lincoln, Nebraska 68508

(402) 471-3845
(402) 471-6559 (f)

State Health Insurance Assistance Program (SHIP)
Aging and Disability Services Division
445 Apple St. Suite 104 Reno, NV 89502

775-688-2964, ext. 250
775-688-2969 (f)

NH SHIP—ServiceLink Resource Center
NH DHHS, Bureau of Elderly & Adult Services
129 Pleasant Street, Gallan State Office Park
Concord, New Hampshire 03301-3857

(603) 271-9080
(603) 271-4643 (f)

State Health Insurance Assistance Program (SHIP)
New Jersey Department of Human Services,
Division of Aging Services
P.O. Box 807, 240 West State Street
Trenton, New Jersey 08625-0807

(609) 943-3491
(609) 943-4669 (f)

New Mexico ADRC/SHIP Benefits Counseling
NM Aging & Long Term Services Department
2550 Cerrillos Road
Santa Fe, New Mexico 87505

(505) 476-4577
(505) 476-4510 (f)

Health Insurance Information Counseling and Assistance Program (HIICAP)
New York State Office for the Aging
Two Empire State Plaza
Agency Building #2, 4th Floor
Albany, New York 12223-1251

(518) 408-1696
(518) 486-2225 (f)

Seniors’ Health Insurance Information Program (SHIIP)
North Carolina Department of Insurance
11 South Boylan Avenue
Raleigh, North Carolina 27603
(919) 807-6900
(919) 807-6901 (f)

State Health Insurance Counseling (SHIC)
North Dakota Insurance Department
600 East Boulevard, Department 401
Bismarck, North Dakota 58505

(701) 328-9611
(701) 328-9610 (f)

Ohio Senior Health Insurance Information Program (OSHIIP)
Ohio Department of Insurance
50 West Town Street, 3rd Floor, Suite 300
Columbus, Ohio 43215

(614) 644-3464
(614) 752-0740 (f)

Senior Health Insurance Counseling Program (SHIP)
Oklahoma Insurance Department
5 Corporate Plaza
3625 NW 56th Street, Suite 100
Oklahoma City, Oklahoma 73112

(405) 521-6632
(405) 522-4492 (f)

Senior Health Insurance Benefits
Assistance (SHIBA)
Department of Consumer and Business Services
350 Winter Street, NE, Room 330
Salem, Oregon 97309-0405

(503) 947-7087
(503) 947-7092 (f)

APPRISE
Pennsylvania Department of Aging
555 Walnut Street, 5th Floor
Harrisburg, Pennsylvania 17101-1919

(717) 772-0201
(717) 772-3382 (f)

State Health Insurance Assistance Program (SHIP)
Puerto Rico Ombudsman’s Office for Pensioner and Elderly
P.O. Box 191179
San Juan, Puerto Rico 00919-1179

(787) 725-4300
(787) 724-1152(f)

Senior Health Insurance Program (SHIP)
RI Department of Human Services
Division of Elderly Affairs
Hazard Building #74
74 West Road
Cranston, Rhode Island 02920

(401) 462-0510
(401) 462-0503 (f)

(I-CARE) Insurance Counseling Assistance and Referrals
for Elders
Lt. Governor’s Office on Aging
1301 Gervais Street, Suite 350
Columbia, South Carolina 29202

(803) 734-9900
(800) 734-9887 (f)

Senior Health Information & Insurance Education (SHIINE)
South Dakota Department of Social Services
700 Governors’ Drive
Pierre, South Dakota 57501-2291

(605) 773-3656
(605) 773-4085 (f)

TN SHIP
Tennessee Commission on Aging and Disability
161 Rosa Park Boulevard
Nashville, Tennessee 37243

(615) 741-7303
(615) 741-3309 (f)

Health Information Counseling and Advocacy Program (HICAP)
Texas Department of Aging and Disability Services
701 West 51st Street, MC: W352
Austin, Texas 78751

(512) 438-4205
(512) 438-4374 (f)

Senior Health Insurance Information Program (SHIP)
Department of Human Services
195 North 1950 West
Salt Lake City, Utah 84116

(801) 538-4412
(801) 538-4395 (f)

State Health Insurance Assistance Program (SHIP)
Department of Disabilities, Aging & Independent Living
481 Summer Street, Suite 101
St. Johnsbury, Vermont 05819

(802) 751-0439
(802) 748-6622 (f)

Virginia Insurance Counseling and Assistance Program (VICAP)
Department for Aging and Rehabilitative Services
1610 Forest Ave.
Henrico, VA 23229

804-662-7671

Virgin Islands State Health Insurance Assistance Program (VISHIP)
Commissioner of Banking & Insurance
4007 Estate Diamond Ruby – 1st Floor
Christiansted, Virgin Islands 00820

(340) 772-7368
(340) 772-9120 (f)

Statewide Health Insurance Benefits Advisors (SHIBA)
WA State Office of Insurance Commissioner
5000 Capitol Boulevard
Tumwater, Washington 98504-0256

(360) 725-7091
(360) 586-4103 (f)

West Virginia State Health Insurance Assistance Program (WV SHIP)
West Virginia Bureau of Senior Services
1900 Kanawha Boulevard East
(3rd Floor Town Center Mall)
Charleston, West Virginia 25305-0160

(304) 558-3317
(304) 558-0004 (f)

Wisconsin SHIP (SHIP)
Wisconsin Department of Health Services
1 West Wilson Street, Room 551
P.O. Box 7851
Madison, Wisconsin 53707-7851

(608) 267-3201
(608) 267-3203 (f)

Wyoming State Health Insurance Information Program (WSHIIP)
Wyoming Department of Insurance
106 East 6th Avenue
Cheyenne, Wyoming 82002

(307) 777-2447
(307) 777-2446 (f)